E-SHOP TERMS & CONDITIONS
ORDERING & DELIVERY TERMS
Please place your order via drclassbaltics.eu e-shop following steps mentioned while your online shopping experience. Choose the product, put that into the cart, select quantity and proceed to payment. The process will be guided step by step to make your purchasing experience fast and easy. For returning customers we recommend to create your online Cabinet by registering here https://drclassbaltics.eu/login/
We ship the order within 2 business days provided the materials are in stock in Tallinn, Estonia. In case there is no your desired product in stock available it might take up to 30 days for your order to be delivered to you.
Delivery service is executed by the delivery company DPD according to their rules and conditions.
Delivery within Baltic States & Finland normally takes 1-3 business days. Orders over 500 Euro receive free ground shipping.
Countries of Operation: Estonia, Latvia, Lithuania, Finland.
The payment shall be made by means of a bank transfer via the online banks of Swedbank, SEB, Nordea, Danske, LHV or Krediidipank, or by debit and credit card payments of Visa, MasterCard or Maestro. The personal data necessary for the execution of payments will be transferred to an authorized processor Maksekeskus AS.
Alternatively you can pay by a wire transfer from any other bank to the following account:
Bank: SWEDBANK AS
Name of recipient: DrClass Baltics OU
Bank address: Liivalaia 8, 15040 Tallinn BIC: HABAEE2X
Reg number: 12758541 VAT number: EE101787154
Address: Kütte 11-65, Maardu, Estonia, 74112
Before paying the invoice, the Customer is required to verify that the data on the invoice corresponds to the order. The deadline for payment by credit/debit card is the same day when the order was placed. The deadline for payment via wire bank transfer is 7 business days.
After placing your order online, you will receive the confirmation and order number via e-mail.
Please check that you receive the order confirmation to your email. If you have not received it please contact us via e-mail firstname.lastname@example.org
All prices are in Euro and include 20% VAT. The breakdown of the price is visible upon checkout. Shipping costs will be added at the checkout and are not included into the listed price. Orders over 500 Euro will receive a free ground transportation.
TERMS OF SALE
Cosmedent, Addent and Ribbond products were developed for use in the dental sector and should be used in accordance with the instructions for use and placed by a licensed dentist. The manufacturer does not accept liability for any damage caused by its use for any other purpose than stated in the manual. The user is obligated to accept responsibility for checking before use that the material is suitable and can be used for the intended purpose. All Products contained in this website are registered trademarks of Cosmedent. All materials are for sale to licensed professionals only and are to be placed by Dentists only. DrClass Baltics OU is not responsible for misusage of the product.
GUARANTEE OF SATISFACTION
Cancellation and Refund
We stand behind what we sell. Your satisfaction is guaranteed. If for any reason you are not completely satisfied with your purchase, you have 15 days from the date of receiving your goods to return the merchandise for credit, refund or exchange. Please kindly inform us about this by writing to the following e-mail address: email@example.com. Please make sure to indicate the order number and the bank account to which you would like to receive the repayment. We will make repayment within 14 business days. If the order has not been cancelled in a timely manner the paid amount shall not be refunded. Please note that shipping fee for the initial order will be refunded. Customer is responsible for shipping fee of the returned goods when sending them back.
INTERNATIONAL & COLLABORATION
If you wish to place an international order and cannot locate your local distributor in your country of residence or wish to offer us partnership please call us at +3725530835 or write an email to firstname.lastname@example.org
Customer data submitted upon placing the order and making the purchase in the online shop shall be treated as confidential information. DrClass Baltics OU will not disclose customer’s personal data to third parties without the permission of the customer. DrClass Baltics OU will use the customer’s personal data for the delivery of ordered products and for sending newsletter and special offers. You can always unsubscribe from that.